Shipping and Delivery

How long will it take to ship my order?

All orders are processed within 12 business hours. We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.

Shipping time?

Estimated shipping time varies by location and can be longer than 10 days due to high demand. These are our estimates:

Location *Estimated Shipping Time
The United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Mexico, Central America, South America 15-30 Business days
United Kingdom 10-30 Business days
Switzerland 10-30 Business days

*This doesn’t include our 2-5 day processing time.

Customs:

-Orders may need to clear Customs in your country.
-Please check if your order will incur additional import duties, taxes or other Customs related charges.
-Import duties, taxes or other Customs charges will be collected by the shipping company upon delivery.
-Buyanimenow is not responsible for delays caused by the Customs department in your country.
-Additional costs or delays may occur during international trade. We sincerely hope that you do not use additional import costs or Customs clearance delays as a reason for requesting refunds or leaving negative feedback.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information, but sometimes due to free shipping tracking is not available.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system after the product has been shipped.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.